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Virtual queue, no hardware

Let people wait anywhere, not in a line

Customers scan a QR code at your door, get a ticket on their phone and are alerted when their turn is near. You do not need ticket machines or screens, and customers do not install an app.

  • No app for customers
  • No hardware to buy
  • Arabic, Sorani, English

There is a free plan. Pilot terms are provisional.

Phone screen showing ticket A042, three people ahead and about 15 minutes of waiting
Phone screen on a green background: it is your turn, ticket A042
A day at a clinic

How a clinic runs its day with it

A made-up example with demo data only: a small clinic with one reception desk. A barbershop works the same way, with chairs instead of rooms.

What your customers do

  1. Phone screen of a clinic queue page with a button to get a number

    Scan

    A QR code at the door opens the queue in the phone browser. No app and no account.

  2. Phone screen showing ticket A042, three people ahead and about 15 minutes of waiting

    Wait anywhere

    People see their place in the line. They can sit in the car, shop nearby or have a coffee.

  3. Phone screen on a green background: it is your turn, ticket A042

    Get alerted

    When the turn is near, the phone alerts them. Staff call the next number from their own phone.

What your team sees

  1. Tablet screen of the staff queue board with a Call next button and the waiting list

    Reception calls the next number

    Staff open the queue on a tablet or phone and tap Call next. People without a phone can be added by hand.

  2. TV screen showing the numbers being called now, A042 and A041, in large type

    The waiting room TV shows the numbers

    Any TV with a browser shows the numbers being called in large type. In clinic mode only numbers appear, never names.

  3. Owner reports screen with tickets, people served, no-shows and waiting times for each day

    At the end of the day the owner sees the numbers

    Tickets, people served, no-shows and waiting times for each day, so the owner can see when it gets busy.

The screens are from the real apps with demo data. Names and numbers are made up.

Paper tickets and shouting, or a virtual queue

Without it

  • People crowd the door and the counter so they do not lose their place
  • Staff shout numbers or names and some people miss their turn
  • Paper tickets run out, get lost or are handed to someone else
  • Nobody knows how long the wait really is, so people leave or argue

With a virtual queue

  • People wait where they like and see their place on their phone
  • The phone alerts them and the TV shows the number
  • No paper and no machine to buy: a QR code on the door is enough
  • Staff see everyone waiting, and the owner sees the day in numbers

Made for how people wait here

  • Three languages

    Arabic, Sorani Kurdish and English, with true right-to-left pages. The Arabic and Kurdish texts are still being reviewed by native speakers.
  • Light pages

    Built to open on cheap phones and slow mobile networks, with small pages and no heavy images.
  • Customers share little

    There is no account. A name and a phone number are optional.
  • Clinic mode

    For clinics, tickets carry no health details and alerts use neutral wording.

No hardware to buy

You already have what you need: a printed QR code, a phone or tablet for staff and, if you like, any TV with a web browser.

  • Print the QR stand or poster from the app
  • Staff run the queue from a phone or tablet
  • An optional TV display shows the numbers being called

Pricing

Simple monthly plans. Start free and move up when you need more.

  • Free

    Try it with one queue and up to 20 tickets a day.

    Free

  • Starter

    Best for one venue
    For one venue that wants its own look, a TV display and reports.

    IQD 15,000per month

    $10.00

    Australian dollar (AUD): Coming later

  • Pro

    For a business with up to three branches and staff logins.

    IQD 35,000per month

    $25.00

    Australian dollar (AUD): Coming later

  • Business

    For many branches, with priority support. Priced per branch.

    IQD 75,000per branch, per month

    $50.00

    Australian dollar (AUD): Coming later

Pricing

Frequently asked questions

Short, honest answers. If yours is missing, write to us.

Do customers need to install an app?

No. They scan the QR code and the queue opens in the phone browser. There is no account to create.

What do I need to get started?

A phone number to sign in, a phone or tablet for your staff and a printed QR code. A TV display is optional.

Which languages are supported?

Arabic, Sorani Kurdish and English, for customers and for venue tools. Native speakers are still reviewing the Arabic and Kurdish texts.

How are customers alerted?

With a push notification in the phone browser. WhatsApp alerts are available where the venue has turned them on and the customer agreed. Which plans include messaging is not final.

What do you collect from customers?

A ticket number. A name and a phone number are optional. Read the privacy policy draft for details.

FAQ

See it on your own phone

Open the demo queue as a customer would, or create an account and set up your first queue.