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How it works

Four parts work together: the venue sets up, customers join, staff run the queue and an optional TV shows who is next.

1. The venue sets up

The owner signs up with a phone number, creates a venue and picks a template for the type of business. Queues, services and wording are filled in, and you can change any of it. Then print the QR stand or poster.

2. Customers join

  1. Scan the QR code or open the short link
  2. Pick a service or enter party size if the venue asks for it
  3. Get a ticket number and see how many people are ahead
  4. Receive an alert when their turn is near
Phone screen of a clinic queue page with a button to get a number
Phone screen showing ticket A042, three people ahead and about 15 minutes of waiting
Phone screen on a green background: it is your turn, ticket A042

3. Staff run the queue

  • Open the staff app on a phone or tablet
  • Call the next ticket when a place is free
  • Add a walk-in who has no phone, or skip someone who does not show up
  • Mark the queue open, paused or closed so customers see the right message
Tablet screen of the staff queue board with a Call next button and the waiting list

4. The TV display (optional)

Open the display address on any TV or screen with a web browser. It shows the numbers being called and how many are waiting. Names are not shown unless the owner turns that on.

TV screen showing the numbers being called now, A042 and A041, in large type
Private by default
Customers do not need an account. A name and a phone number are optional. Alerts use the ticket number unless the owner chooses to show names.

See it on your own phone

Open the demo queue as a customer would, or create an account and set up your first queue.